Over the years, I’ve had 3 virtual assistants. I had no clue what I was doing... I went online, explained a little about what I needed, and hired them as a contractor. But each time both the VA and I were disappointed. I didn't know what to ask, what to research, and how to determine if the person was a good fit for what I wanted delegated.
Then I found a great VA. She “interviewed” me and asked questions about what I wanted to delegate, time frames and deadlines, how I liked to be communicated with, etc. She had the skills I needed and I was able to delegate the tasks I wanted someone else to do.
I thought about the other VA’s that I’d worked with. They were very good at what they did, they just weren’t a good match for what I wanted and needed. I didn't screen them very well because I wasn't exactly sure how...
If you are considering outsourcing and delegating some of your work, here are suggested questions to ask the virtual assistant you are interviewing. The correct answers are the responses that best fit your needs. There are many virtual assistants out there which means you don’t have to try to fit a square peg into a round hole!
Copy these questions into a document and leave room for the responses. This is a great place to start and can help you find the “right” fit for you and your business!
- How long have you worked as a Virtual Assistant?
- What’s your background, experience and do you have a specific skill set?
- What are your strengths and weaknesses?
- How many clients do you have?
- What are your main communication methods?
- What do you enjoy the most about your work?
- How quickly do you usually respond to emails during your working hours?
- What security measures do you have in place?
- You have a deadline when your computer suddenly crashed. What would you do?
- What were some of the trainings you’ve had that make you good at ______ (name specific skill/skills you are looking for)?
A virtual assistant is an extension of our business. We need to know what tasks we want to delegate. If they don't do the tasks we want to pass off, then keep searching. Don't settle.