"The Credibility Curve" by Dinah Liversidge is one of those books.
Dinah has a long history of teaching others how to build-and keep-credibility. In this book, she shares insights and provides activities for us that will help us build a stronger and better reputation, ie. credibility.
Dinah says, "We are in control of our own credibility, yet few business people take responsibility for it. All too often blame is apportioned to another department or provider as we fail to see the opportunity to build our credibility by accepting responsibility when things go wrong, not just when they go right."
Five steps are outlined with specific action steps we can take to improve our credibility:
1. Investment (time)
2. Set the scene to succeed
3. Make it impossible to fail
4. Own it!
5. Talk about it
Dinah ends her book with her personal top 20 tips for credibility... This book is definitely filled with practical and insightful ideas on how you, and your business, can move up the credibility curve and toward greater profits. I highly recommend!
Oh, and many of the tips she shares can be implemented in just 15 minutes a day! How fabulous is that???